For decades, owners and guests of Capistrano Surfside Inn have returned to enjoy a relaxing, resort-like experience in one of the most beautiful beach towns in the country. Here are a few reviews from our guests.
Aug 12, 2025
Be aware they will add a resort fee at check in and not when you book it online. Pretty shady behavior. All rooms are also not the same. Some are updated with much better options available such ad additional tv etc. Also in our last 5 visits free bike were available and free coffee in the lobby. Lost some perks and now pay more. Shame we will find a new regular San Clemente stay.
Aug 11, 2025
A truly unique and exquisite experience along the California coast.
Aug 2, 2025
This place is quiet and easy. Not a bunch of fuss and buss. Just what my family needs and appreciates. CLEAN, they continue to update and renew the property as time allows and they are ready to just be there if we need them.. If anything we could maybe provide that the hospitality room get a few more things to do and update it a bit as we never go in it... Its kinda in need of additional activities and maybe new furniture. ??
replied on Aug 7, 2025:
Hi Maurine, thank you for your wonderful review! We are so glad that you and your family enjoy our quiet and clean property. We are always looking for ways to improve, and we will definitely consider updating the hospitality room with more activities and new furniture. We can't wait to have you back soon!
Jul 24, 2025
Great time , friendly staff and clean rooms!
replied on Aug 7, 2025:
Hi Lisa, thank you for your positive review! We're thrilled to hear that you had a great time and enjoyed our friendly staff and clean rooms. We aim to provide the best experience for all of our guests. We hope to see you again soon!
Jul 17, 2025
Great place. They just remodeled the rooms. They have a cool 24/7 text messaging service. Also, it’s just a few steps from the beach! A bunch of stores close by.
replied on Jul 23, 2025:
Thank you for your amazing review! We're thrilled to hear that you enjoyed our newly remodeled rooms and convenient text messaging service. Being just steps away from the beach and close to stores is a major plus! We hope to see you again soon.
Jul 16, 2025
We won’t be back unfortunately. Staff was great. We had knats in our sink, air conditioning leaked/ was so noisy couldn’t sleep, smoke detector battery low went off in the middle of the night, etc.
replied on Jul 23, 2025:
Hi Tifanie, thank you for sharing your feedback — we’re truly sorry to hear about your experience. We’d appreciate the opportunity to learn more and address your concerns directly; please reach out to us at (949) 240-7681. Thank you.
Jul 13, 2025
We love this place! We've been coming here for years and now bring our kids and grandkids. The staff is wonderful and the location is convenient and close to many beach towns and local attractions.
replied on Jul 14, 2025:
Thank you for your continued loyalty! We're so grateful to be part of your family's traditions and are thrilled to hear that our staff and location continue to make each stay special.
Jul 11, 2025
Nevine was awesome. Made our first experience even better. Friendly, accommodating and made sure we were well taken care of. She is a gem of an addition to your hotel. The general manager and her husband were also super welcoming and spent time giving us pointers on what to do while we were in town.
replied on Jul 14, 2025:
Thank you for the kind words! Our team takes great pride in providing a warm, welcoming experience, and we’ll be sure to share your compliments with them. We can’t wait to welcome you back to Capistrano SurfSide Inn!
Jun 25, 2025
Everything is great and the whole team staff are amazing and friendly.
replied on Jul 25, 2023:
That's fantastic! It's so great to hear that our team is doing an excellent job in creating an amazing experience for our customers. Thank you!
Jun 11, 2025
Great area. Rooms have everything you need.
replied on Jun 11, 2025:
Thank you, Theresa. We are thrilled to hear you have enjoyed the location and the room. We look forward to welcoming you back for another great stay.