Reviews

For decades, owners and guests of Capistrano Surfside Inn have returned to enjoy a relaxing, resort-like experience in one of the most beautiful beach towns in the country. Here are a few reviews from our guests.

Google
5.0/5
Nov 19, 2024
Google Grand Pacific Resorts
It's a very nice resort with beautiful views of the ocean. Staff were friendly and prompt on bringing you anything you needed. I would visit again.
Grand Pacific Resorts replied on Nov 29, 2024:
Thank you for your kind words! We're delighted you enjoyed the beautiful ocean views and attentive service from our team. We look forward to welcoming you back for another great stay!
Google
5.0/5
Nov 11, 2024
Google Grand Pacific Resorts
Great location and an absolutely beautiful, relaxing ocean view! 👍👍⛱️
Grand Pacific Resorts replied on Nov 29, 2024:
Thank you for your lovely feedback! We're thrilled you enjoyed the amazing location and relaxing ocean views. We hope to welcome you back soon!
Google
5.0/5
Nov 11, 2024
Google Grand Pacific Resorts
We loved this place. Very nice. Would definitely recommend.
Grand Pacific Resorts replied on Nov 29, 2024:
Thank you for your wonderful review! We're so glad you loved your stay and appreciate the recommendation. We can't wait to welcome you back!
Google
5.0/5
Oct 22, 2024
Google Grand Pacific Resorts
Very nice rooms, great location, friendly staff.
Grand Pacific Resorts replied on Oct 29, 2024:
Thank you for your kind words! We are thrilled to hear that you enjoyed your experience at Capistrano Surfside Inn. Our team takes pride in providing top-notch service and we are happy to hear it made your stay even better. We hope to welcome you back soon!
Google
5.0/5
Oct 21, 2024
Google Grand Pacific Resorts
This is a really great hotel, great parking is easy to get in and out. And it's right by the beach and a path to the beach.
Grand Pacific Resorts replied on Oct 29, 2024:
We're thrilled to hear that you had a wonderful experience at Capistrano Surfside Inn. We look forward to welcoming you back for another beach getaway!
Grand Pacific Resorts replied on Oct 22, 2024:
Thank you so much for sharing your positive experience at Capistrano SurfSide Inn! We are glad to hear that you were pleased with our convenient parking and close proximity to the beach. We hope to welcome you back again soon!
Google
5.0/5
Oct 18, 2024
Google Grand Pacific Resorts
Porter and housekeeping were nice to help get my bags/food into the room when the elevators were out (first time ever). The text messaging to the front desk does not work as advertised in the rooms unless they text you first(?). Gives an error message so you have to call with any questions. No one came to fix the bad smell and gnats coming from the sink disposal. No square baker pan to cook a sheet cake or cookie sheet. Need that to cook a pizza as well. So had none and had to order pizza$$. Towel exchange was weird. They picked up my towels from the hallway, then asked me later which ones I needed instead of seeing what I turned in and replacing those. Children shouldn’t be allowed to shriek and holler down the hallways or at the pool. We come here on vacay to get away from that. But overall a very nice room, kitchenette, with sparkling workout room, jacuzzi and pool. The complimentary lotion & soap smells wonderful.
Grand Pacific Resorts replied on Oct 29, 2024:
Thank you for your feedback and review. We apologize for the inconvenience with the elevators and the text messaging system. Our staff is always willing to assist with any issues you may have during your stay, including addressing any unpleasant smells. We appreciate your suggestions for the cooking pans and towel exchange process. We are glad you enjoyed the amenities and complimentary products. We hope to have the pleasure of hosting you again soon.
Grand Pacific Resorts replied on Oct 22, 2024:
Thank you for your feedback, we're glad to hear our staff was helpful despite the elevator situation. We apologize for any issues with our text messaging system and towel exchange, and will work on improving these areas. We will also consider your suggestion about noise control. We hope you enjoyed your stay overall and we appreciate your business!
Google
5.0/5
Oct 4, 2024
Google Grand Pacific Resorts
Will most likely return. Great location, free use bikes and decent workout room are just some of the nicer features. Very good stay!
Grand Pacific Resorts replied on Oct 22, 2024:
Thank you for your kind review! We're thrilled to hear that you had a great time at Capistrano SurfSide Inn and enjoyed our amenities. We can't wait to welcome you back for another stay!
Google
4.0/5
Sep 24, 2024
Google Grand Pacific Resorts
Clean and well maintained. Central location for beaches nearby. Relaxing pool area.
Grand Pacific Resorts replied on Oct 15, 2024:
Thank you for your kind words! We take pride in keeping our space clean and inviting for our customers. Our central location is perfect for easy access to nearby beaches, and we're glad you enjoyed our relaxing pool area. Come back and see us again soon! 😊
Google
5.0/5
Sep 23, 2024
Google Grand Pacific Resorts
We had a wonderful time at the SurfSide Inn! The staff is so friendly and accommodating. It was a beautiful beach and close to many other areas of interest. The beach cruiser rentals were a huge plus for our family. They even provided helmets for the kids, and beach toys to borrow to take across the street to play. The pools and hot tub were clean and we had a great time. We would definitely stay again!
Grand Pacific Resorts replied on Sep 30, 2024:
Dear Kelly, we're so happy to hear you and your family had a wonderful time at Capistrano SurfSide Inn! It's great to know the beach cruisers, helmets, and beach toys added to your experience. We're thrilled you enjoyed the pool, hot tub, and our convenient beach access. We look forward to welcoming you back for another stay!
Google
5.0/5
Sep 10, 2024
Google Grand Pacific Resorts
I absolutely loved my stay here and wished I could have stayed longer. The location directly across from the crosswalk and bridge is perfect. I enjoyed watching the Surfliner and Metrolink traverse by throughout the day. It’s walking distance to four restaurants including Olamendi’s right next door. Even though the property is located along the PCH, the rooms are completely soundproof at night with the doors closed; I didn’t hear any traffic noise or noise from neighboring rooms either, but could still hear the lovely low sound of the train as it passed by in the middle of the night. “Idyllic” is the word I would use to describe my stay.
Grand Pacific Resorts replied on Sep 16, 2024:
We're thrilled to hear you had such an idyllic stay with us! We hope to welcome you back for an even longer stay next time!